Terms of service
Welcome to our store. By accessing our website or purchasing our premium beads and related products, you agree to the following Terms of Service. Please read them carefully before placing an order.
1. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, sizes, quantities, and other information are accurate. However, slight variations may occur due to lighting, photography, screen settings, manufacturing processes, or the natural characteristics of certain materials.
2. Orders and Payments
By placing an order, you agree to provide accurate and complete information. An order is considered confirmed only after payment has been successfully received and the order has been accepted by us.
We reserve the right to refuse or cancel an order where necessary, including in cases of suspected fraud, incorrect pricing, product availability issues, or inaccurate customer information.
3. No Return Policy
All sales are final. We do not accept returns or exchanges.
Customers are responsible for reviewing their order carefully before completing their purchase, including the selected product, color, size, quantity, and other specifications.
Returns will not be accepted for reasons including, but not limited to:
- Change of mind
- Incorrect product selection
- Incorrect color, size, or quantity selected by the customer
- Personal preference
- Failure to use the product
- Minor variations in color, texture, or appearance
4. No Refund Policy
All purchases are non-refundable.
Once an order has been confirmed and payment has been received, the customer is not entitled to a refund, except where applicable law requires otherwise.
We do not provide refunds for change of mind, incorrect selections, delays caused by the customer, or failure to accept or receive a delivery.
5. Damaged, Defective, or Incorrect Products
If you receive a product that is damaged, defective, or materially different from the product you ordered, please contact us within 48 hours of delivery.
You may be required to provide your order number, photographs, videos, and other evidence of the issue. We will review each case individually.
If we determine that the issue was caused by an error on our part or a qualifying product defect, we may, at our discretion and subject to applicable law, offer a replacement or another appropriate resolution.
6. Shipping and Delivery
We will make reasonable efforts to dispatch orders within the stated processing time. Delivery times may vary depending on the shipping provider, destination, weather, holidays, customs, and other circumstances outside our control.
Once an order has been handed over to the shipping carrier, delays caused by the carrier are outside our direct control.
Customers are responsible for providing a complete and accurate shipping address.
7. Pricing
We reserve the right to change product prices, promotions, discounts, and availability
at any time without prior notice.
If an obvious pricing or listing error occurs, we reserve the right to correct the error and, where appropriate, cancel an affected order.
8. Intellectual Property
All website content, including product photographs, logos, graphics, text, designs, branding, and other materials, is owned by or licensed to our business unless otherwise stated.
You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.
9. Prohibited Use
You agree not to use our website or services for unlawful, fraudulent, abusive, or unauthorized purposes.
You must not attempt to interfere with the operation or security of our website or access information that you are not authorized to access.
10. Limitation of Liability
To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential losses arising from the use of our products or website.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Updated terms will become effective when posted on our website unless otherwise stated.
Your continued use of our website or purchase of our products after an update
constitutes acceptance of the revised Terms.
12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India, unless otherwise required by applicable law.
13. Contact Us
If you have questions about these Terms of Service, our products, or an order, please contact us through the contact information provided on our website.
Agreement
By accessing our website or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service, including our No Return and No Refund Policy, subject to any rights that cannot legally be waived under applicable law.